Wife bought these as a gift. 10.5 was too small, the next size up, 11/12, was falling off my foot. Logically I thought the 11/12 was the same as a 11.5, so a 11 should be perfect in all RockDove shoes. So I initiated a return and asking for a pair of Samuel slippers since they actually had true 11.
They accidentally sent TWO pairs of the same slipper (their misunderstanding). They would not take back the shoes I only slipped my socked foot into for "enviromental" reasons. Fine. I guess I'll dispose of them somehow?
So I get the Size 11 Samuel slippers and they were strangling my feet! What's up with this sizing?
At this point I'm done with RockDove and just want my money back. They say there's "nothing more they can do" and then ghost me. No one is manning the online chat, so don't even try it. This company used the guise of doing right by "the environment" to do something that was unethical to me instead. Now I have to dispose of 4 PAIRS OF SHOES I CAN'T WEAR and THEY KEPT MY MONEY for that privilege!!!
These are literally half price from "other" sellers online. You know who they are. I don't like giving them money, but neither of them have ever stolen from me at least. I don't mind undercutting this company, they deserve it.